1. Introduction

Welcome to Veltrixor ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This privacy policy informs you about how we collect, use, disclose, and safeguard your information when you visit our website veltrixor.com (the "Website") or use our services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Website.

2. Information We Collect

2.1 Personal Data

We may collect personal identification information from users in various ways, including, but not limited to, when users visit our Website, subscribe to our newsletter, fill out a form, and in connection with other activities, services, features, or resources we make available. Users may be asked for, as appropriate:

  • Name
  • Email address
  • Phone number
  • Company name
  • Job title

Users may, however, visit our Website anonymously. We will collect personal identification information from users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain Website-related activities.

2.2 Non-Personal Data

We may collect non-personal identification information about users whenever they interact with our Website. Non-personal identification information may include:

  • Browser name
  • Type of computer or device
  • Technical information about users' means of connection to our Website, such as the operating system, Internet service providers, and other similar information
  • IP address
  • Referring website
  • Pages visited
  • Time spent on those pages

3. How We Use Your Information

We may use the information we collect from you for the following purposes:

  • To provide and maintain our Website
  • To improve customer service
  • To personalize user experience
  • To send periodic emails
  • To process transactions
  • To administer content, promotions, surveys, or other Website features
  • To send information and updates pertaining to products or services
  • To respond to inquiries, questions, and/or other requests

3.1 Email Communications

If you decide to opt-in to our mailing list, you will receive emails that may include company news, updates, related product or service information, etc. If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email, or you may contact us via our Website.

4. Cookies and Tracking Technologies

Our Website may use "cookies" to enhance user experience. A cookie is a small piece of data stored on a user's device. You can configure your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Website.

4.1 Types of Cookies We Use

  • Essential cookies: These are necessary for the Website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in, or filling in forms.
  • Performance cookies: These allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.
  • Functional cookies: These enable the Website to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages.
  • Targeting cookies: These may be set through our Website by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant advertisements on other sites.

4.2 Third-Party Analytics

We use third-party analytics services like Google Analytics on our Website. These services use cookies and similar technologies to analyze how users use our Website and to provide other services related to Website activity and internet usage. The information generated may be transmitted to and stored by these third-party analytics services on servers in the United States or elsewhere.

5. How We Protect Your Information

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Website.

Sensitive and private data exchange between the Website and its users happens over an SSL secured communication channel and is encrypted and protected with digital signatures. Our Website is also in compliance with PCI vulnerability standards in order to create as secure of an environment as possible for users.

6. Sharing Your Personal Information

We do not sell, trade, or rent users' personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.

6.1 Third-Party Service Providers

We may employ third-party companies and individuals to facilitate our Website, provide services on our behalf, perform Website-related services, or assist us in analyzing how our Website is used. These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

6.2 Legal Requirements

We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

7. Third-Party Websites

Users may find advertising or other content on our Website that links to the websites and services of our partners, suppliers, advertisers, sponsors, licensors, and other third parties. We do not control the content or links that appear on these websites and are not responsible for the practices employed by websites linked to or from our Website. In addition, these websites or services, including their content and links, may be constantly changing. These websites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Website, is subject to that website's own terms and policies.

8. Children's Privacy

Our Website is not intended for children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from a child under 13 without verification of parental consent, we take steps to remove that information from our servers.

9. Your Rights

Depending on your location, you may have certain rights regarding your personal information. These may include:

  • The right to access your personal information
  • The right to rectify inaccurate or incomplete information
  • The right to erasure (the "right to be forgotten")
  • The right to restrict processing of your personal information
  • The right to data portability
  • The right to object to processing of your personal information
  • The right to withdraw consent

To exercise these rights, please contact us using the information in the "Contact Us" section below.

9.1 California Privacy Rights

California Civil Code Section 1798.83, also known as the "Shine The Light" law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.

9.2 GDPR Compliance

For users in the European Union, we process your personal data under the following lawful bases:

  • Your consent;
  • The performance of the contract between you and the Website;
  • Compliance with our legal obligations;
  • To protect your vital interests;
  • To perform a task carried out in the public interest;
  • For our legitimate interests, which do not override your fundamental rights and freedoms.

Under GDPR, you have the right to lodge a complaint with a supervisory authority if you believe our processing of your personal data violates applicable law.

10. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this privacy policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

11. International Data Transfers

Your information, including personal data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction.

If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including personal data, to the United States and process it there. Your consent to this privacy policy followed by your submission of such information represents your agreement to that transfer.

12. Changes to This Privacy Policy

We have the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the top of this page. We encourage users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

13. Contact Us

If you have any questions about this privacy policy, the practices of this Website, or your dealings with this Website, please contact us at:

Veltrixor
7080 Hollywood Blvd
Los Angeles, CA 90028
USA

Email: info@veltrixor.com
Phone: +18436241744